©
Griffin Consulting
Consultants
to Groups and Organizations
Important to distinguish between dysfunctional resistance and functional coping.
• “Coping” = moving through the
stages
• The problem is that “denial,” “anger,” “bargaining,”
etc.
look a lot like “resistance” vs. “being
good soldiers.”
• What helps is the opportunity to talk about the
change,
its impacts, reactions, things gained,
things lost -- doing
“the work” of letting go.
• At some point, people have to get “unstuck”, let go
and
move on.
• Change Leaders need to understand “resistance”,
have
techniques and tools for getting through
the change.
Change and Resistance